Collections Specialist II

Company: Community Health System
Location: Sarasota
Posted on: May 11, 2022

Job Description:

Job Description

The Shared Services Center - Sarasota provides business office support functions like billing, insurance follow-up, call center customer service, data entry and more for hospitals and healthcare providers.

ESSENTIAL DUTIES:

* Responsible for all aspects of follow up and collections, including making telephone calls, accessing payor websites, and verifying adjudication.
* Accurately and thoroughly documents the pertinent collection activity performed.
* Initiate telephone or letter contact to patients to obtain additional information as needed.
* Coordinates with internal departments to resolve ongoing issues.
* Attend and participate in meetings, training seminars and in-services to develop job knowledge.
* Respond timely to emails and telephone messages as appropriate. Communicate issues to management, including payer, system or escalated account issues.
* Participate in the monthly, quarterly and annual performance evaluation process with their Supervisor.
* Ability to perform all other duties as assigned or requested.

EDUCATION:

* High school diploma required
* Associate's degree preferred

EXPERIENCE:

* 1-2 years related experience
* Knowledge of word processing software, spreadsheet software and email software.

Keywords: Community Health System, Sarasota , Collections Specialist II, Accounting, Auditing , Sarasota, Florida