DevOps Application Engineer II

Company: Boar's Head
Location: Sarasota
Posted on: March 19, 2023

Job Description:

Hiring Company:

Delicatessen Services Co., LLC

Overview:

The DevOps Application Engineer (Level II) is responsible for managing, monitoring and maintaining enterprise-wide system applications, as well as to ensure availability and performance complies with Boar's Head's expectations. The DevOps Application Engineer is also responsible for overseeing both the tactical and strategic operations of the Boar's Head hosted production environment and managing the relationship with the Infrastructure hosting partners.

The DevOps Application Engineer (Level II) will review, approve and manage the changes, projects and tasks impacting all Enterprise Applications with the hosting provider. This position will ensure that the provider is maintaining the Boar's Head systems within the policies, standards and SLAs agreed upon with the provider. DevOps Application Engineer (Level II) will gather requirements from the PMs and RMs for projects that have requirements for Enterprise applications and provide the costs, timelines, and projections.

Job Description:

Essential Duties and Responsibilities

* Provide engineering, installation, configuration, monitoring, and maintenance on the hosted applications environments in a 24/7 support environment
* Become Subject Matter Expert on all Boar's Head hosted software products
* Develop and analyze highly complex system standards, thresholds, and recommendations to maximize system performance
* Performance tuning, identify and fix performance bottlenecks and tune the applications using traditional techniques and tools.
* On Call afterhours/weekend support required on a rotational basis at management's discretion.
* Provide technical leadership to appropriate personnel on highly complex system administration activities
* Work closely with multiple departments as well as provide detailed status reports on assigned projects and ongoing support for assigned systems and applications
* Ensure performance of systems meet expected Service Level Agreements
* Lead and coordinate efforts during production outages
* Work with other internal teams on root cause analysis and resolution.
* Great understanding of Application Deployments
* Coordinate development changes to Non-Oracle environments with MSP
* Review Non-Oracle performance SLAs (Application response, Application uptime)
* Other projects and responsibilities may be added at the manager's discretion
* Build automation, continues development and integration support
* Create and manage application requirements
* Review Projects and Tacticals application requirements
* Review and maintain application Policies and Standards
* Provide application (Non-Oracle) support oversight
* License compliance
* Maintain and administer Non-Oracle Applications in cloud infrastructure (i.e. Azure, AWS, etc.)
* Other projects and responsibilities may be added at the manager's discretion.

Experience

* Associates degree in Computer Science or related field or equivalent experience. Bachelor's degree desired.
* Minimum of 3-6 years' experience in IT application administration.
* Proven experience administering security for large-scale business applications in a dynamic environment.
* Demonstrated experience with the development and application of IT security policies and procedures.
* Experience with Enterprise Applications that include but not limited to Docker, Kubernetes, GoAnywhere, DotCMS, Tyk, ELK, Kafka, Jira, Confluence, Bamboo, Bitbucket, Flink, Clickhouse and Loftware
* Experience with CI/CD pipelines and scripting languages that include but not limited to Bash, Ansible, Perl, Python and Powershell.
* Experience of virtualization technologies (i.e. VMWare, OVM, etc.).
* Experience on Cloud Platforms (i.e. Azure, AWS, Google Cloud)
* Demonstrated experience on Linux and Windows operating systems.
* Experience using network shares (i.e. NFS, CIFs etc.)
* Experience with networking protocols that include but not limited to DNS, SMTP, SSH, SSL, FTP, SCP, etc.
* Experience with Continuous Integration, Delivery and Deployment (CI/CD) tools, such as Bamboo, Jenkins, Docker, UrbanCode, Ancible, Mavin, TeamCity, GiTLab, etc.
* Experience with load balancers and DMZ environments
* Experience with log analysis and various analysis tools
* Experience with Oracle database administration.
* Experience with Java, ASP, HTML, XML, SQL, PL/SQL; development experience preferred
* Experience with monitoring tools like Nagios or Icinga.
* Experience with other third-party development and database administration tools e.g. SQL Navigator, SQL Tuner
* Design/Engineering experience in all layered Products in a multi-tiered web environment and understanding the interaction between each tier
* Experience working in the various phases of the software development life cycle (SDLC) using methodologies like Agile and Waterfall.

Other Knowledge, Skill and Abilities

* Excellent troubleshooting and problem-solving skills
* Ability to communicate effectively with all levels of management, both verbally and in writing
* Strong Microsoft Windows and Microsoft Office skills
* Strong communication and analytical skills
* Ability to mentor junior team members
* Ability to coordinate with multiple IT and Business stakeholders
* Ability to efficiently work on multiple complex projects or assignments concurrently.
* Ability to think logically and analytically

Education

* At least 5 years of experience in Applications Administration or equivalent.
* 4-year university degree in Computer Engineering/ Computer Science/ Information Technology or equivalent

#LI-CF1

Location:

Sarasota, FL

Time Type:

Full time

Department:

Management Information Systems

Keywords: Boar's Head, Sarasota , DevOps Application Engineer II, Engineering , Sarasota, Florida