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Collection Manager

Company: National Service Bureau
Location: Sarasota
Posted on: May 2, 2020

Job Description:

GROW WITH US!National Service Bureau (NSB) is seeking an experienced Collection Manager for our Sarasota, Florida office. NSB is focused on Accounts Receivable Management and Subrogation and has grown exponentially over the last 34 years to become a leading national agency. We are looking to find a leader whom is self-motivated, accountable and engaged in personal growth.Collection Manager Job Description:We are seeking a Collection Lead with experience leading teams, who can empathize with consumers and has the ability to maintain professionalism at all times. This role ensures that all call center, collections, and subrogation goals are met. Other job functions include:Analyzes, evaluates, and reports on performance, service, KPIs and other metricsMakes recommendations for action plansImplements call center and collection operational strategiesProvides daily personnel management and oversightConducts regular 1:1s and annual performance reviewsRecommends changes to employee levels based on activity and performanceEnforce company policies and hold team members accountableResponsible for working a desk of assigned collection accountsCollection Manager Skills Required:5+ years in a high volume call center or collections managementExperience scheduling call center operations and running call campaignsExcellent call center and/or collections management skillsResults oriented with the energy and ability to deliver results dailyStrong analytical and problem solving skillsUnderstanding of and respect for compliancePositive attitude and approachWillingness to exemplify our Core ValuesNSB Core Values:Follow ThroughBe EngagedThink FirstBe RespectfulBe AccountableBenefits:Medical, Dental, Vision benefitsPaid vacation leavePaid holidaysPaid sick leaveWe are looking to find a fantastic Collection Manager to add to our team. Apply today!

Keywords: National Service Bureau, Sarasota , Collection Manager, Executive , Sarasota, Florida

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