Manager on Duty (SRQ)
Company: Worldwide Flight Services
Location: Sarasota
Posted on: May 6, 2022
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Job Description:
Date: May 3, 2022Location: Sarasota, Florida, USCompany:
Worldwide Flight Services, Inc.The work of Manager-on-Duty Airline
Ramp Services includes directing supervisory personnel within
assigned functional area; overseeing and advising on staffing
requirements; monitor/administer discipline/corrective action by or
for subordinates; ensuring customer satisfaction by daily feed
back; acting as liaison between first level supervisor and upper
management. Proactively monitors the work of assigned employees to
ensure that customer satisfaction, safety, security, quality and
employee relations meet or exceed standards. Maintain and control
all required aspects of the operation in accordance with the
corporate security program and TSA legislation. Ensure that the
required company audit requirements are undertaken to ensure
continuity and compliance at all times. Read, understand and
clarify the implementation of the site specific security plan and
ensure that all WFS staff are issued with a relevant company ID and
that they are required to display this identity badge. Ensures they
administer practices in a fair and equitable manner, where all
employees, customers, vendors and other third parties are treated
with respect.
Job Requirements:Two to five years previous management/specialist
supervisory experience in field service duties. Independent
judgment and decision-making skills required. College degree or
equivalent experience. Excellent interpersonal skills, written and
oral communications skills. Familiarity with personal computer
software helpful. Airline pricing experience. Must be able to work
weekends (Friday, Saturday and Sunday), holidays and days off.
Ability to read, write, fluently speak and understand the English
language.
Essential Job Functions:Ability to read, analyze, and interpret WFS
Employee handbook, WFS Supervisors Manual, appicable union
contract, general business periodicals, professional journals,
technical procedures, or governmental regulations, airline policy
and procedures manuals.Ability to write reports, business
correspondence, and procedure manuals.Ability to effectively
present information and respond to questions from groups or
managers, clients, and customers.Ability to define problems,
collect data, establish facts, and draw valid conclusions.Ability
to interpret a variety of instructions furnished in written, oral,
diagram, or schedule form.Ability to lift up to 70 lbsAbility to
operate equipment and hold necessary licensing (if
applicable).Reports to work on a regular and timely basis.Ability
to perform specific responsibilities related to your shift.
Keywords: Worldwide Flight Services, Sarasota , Manager on Duty (SRQ), Executive , Sarasota, Florida
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