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Remote Crowdfunding Customer Support Manager

Company: VirtualVocations
Location: Sarasota
Posted on: September 24, 2022

Job Description:

An online platform for crowdfunding creative projects has an open position for a Remote Crowdfunding Customer Support Manager.

Core Responsibilities of this position include:
Owning crowdfunding customer support
Providing customer support management best practices
Monitoring successful campaign payout processes
Qualifications for this position include:

3+ year(s) in a customer support role working across multiple channels - chat, email, social and phone
Experience with Intercom, managing tickets, creating and delivering reports
Fluent in English

Keywords: VirtualVocations, Sarasota , Remote Crowdfunding Customer Support Manager, Executive , Sarasota, Florida

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