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Franchised General Manager

Company: Marriott
Location: Sarasota
Posted on: September 12, 2023

Job Description:

**Job Number** 23143288 **Job Category** Property Leadership **Location** Art Ovation Hotel Autograph Collection, 1255 North Palm Avenue, Sarasota, Florida, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** Y **Position Type** Management **Additional Information:** This hotel is owned and operated by an independent franchisee, Shaner Hotel Group. The franchisee controls all aspects of the hotels employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International. **JOB SUMMARY** + Be available to work a flexible schedule, including weekends, holidays, and varied shifts. + Focus on achievement of hotel financial goals / budget targets. + Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. + Develop accurate and aggressive long and short-range financial objectives consistent with property objectives. + Ensure that all Shaner and franchise operating standards are followed. + Be accessible to guests and employees. + Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. + Handle guest complaints ensuring guest satisfaction. + Assist staff with their job functions to ensure optimum service to guests. + Leads all aspects of employee performance to ensure productivity and a quality work environment. + Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. + Works to ensure high scores for customer service, cleanliness, and other related items on all Shaner and Franchise inspections. **Other duties as assigned** **Responsibilities** + The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. + Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. + The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. + The General Manager takes the lead with the sales team to develop the propertys sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community. **JOB REQUIREMENTS** + Minimum of five years of progressive leadership experience in the hospitality industry. + Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. + High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred. + Bilingual English/Spanish a plus. + Knowledge of budget preparation and cost controls. + Working knowledge of all hotel departments. + Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. + Ability to write routine reports and correspondence. + Ability to speak effectively before groups of customers or employees of organization. + Ability to apply good judgment to carry out instructions. + Knowledgeable of the property management system. + Knowledge of local activities and attractions appropriate for clientele. _This company is an equal opportunity employer._ frnch1 The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer todays traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

Keywords: Marriott, Sarasota , Franchised General Manager, Executive , Sarasota, Florida

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