Optical Lab Manager
Company: Eyeglass World
Location: Saint Petersburg
Posted on: April 17, 2024
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Job Description:
Company Description Eyeglass World is part of National Vision,
one of the largest optical retailers in the United States. Eyeglass
World has over 100 locations across the United States and offers
eye exams, contact lenses, eyeglasses, sunglasses and protective
eyewear. The brand keeps customers happy with affordable prices and
same-day service via in-store labs. For more details about Eyeglass
Word, visit EyeglassWorld.com. At National Vision, we believe
everyone deserves to see their best to live their best. We help
people by making quality eye care and eyewear more affordable and
accessible. The Lab Manager--oversees the operation of the lab and
ensures quality and same day service standards are met. This
position also supervises the Lab Technicians. How would you like
Sundays off? Yes, every Sunday were closed! Job Description What
Would You Do? The Specifics? Optimizes and oversees the Lab to
ensure efficiency and compliance with companys policies and
operational guidelines. Identifies areas of opportunity and creates
an action plan for improvement. Provides world-class service by
treating customers with respect, providing prompt and courteous
service, and listening and understanding their needs. Executes same
day service using Ready When Promised production board. Performs
machine maintenance to ensure that all lab equipment is clean and
in good working order according to standards.-- Addresses
immediately all equipment malfunctions and informs the General
Manager and retail staff of any production delays. Ensures that all
safety rules and standards are followed, including making sure that
all Lab Technicians, wear protective eyewear in the lab at all
times. Assists in controlling inventory shrinkage through the
monitoring and recording of breakage and accurate inventories.--
Ensures that the store maintains a proper level of lenses and lab
supplies to provide prompt customer service. Supervises and
motivates Lab Technicians--and ensures the timely completion of
day-to-day functions. Assists the General Manager with recruiting,
selecting and retaining a high caliber lab staff.-- Delegates work
functions to team members in an appropriate manner in order to
maximize organizational goals and individual development. Ensures
lab associate scheduling complies with payroll guidelines while
considering skill level. Ensures that all lab associates are
properly trained on all lab equipment and they continue to develop
their knowledge of laboratory techniques. Partners with the
Training Department and Employee Relations to ensure all training
and development occur on time and when needed for each associate.
Completes annual performance reviews along with continuous coaching
conversations with all associates. Qualifications -- Additional
Information Taking care of our people We understand the importance
of financial health and security, and because of that, we provide
competitive compensation to all Associates including bonus
potential for every position in the store! We also offer a
comprehensive benefits package including health and dental
insurance, 401k retirement savings with company match, flex
spending account, paid personal time off, paid company holidays,
parental leave, employee eyewear discount and much, much more. At
National Vision, we strive to deliver opportunities for
professional growth and long-term career fulfillment. We provide
training programs, access to educational courses and pride
ourselves on the ever-increasing amount of promotions from within.
Please see our website-- www.nationalvision.com --to learn more. We
are an equal opportunity employer.-- We evaluate qualified
applicants without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, genetic information,
disability, veteran status, and other legally protected
characteristics. Employment Type: Full Time
Keywords: Eyeglass World, Sarasota , Optical Lab Manager, Executive , Saint Petersburg, Florida
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