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Help Desk

Company: The Judge Group, Inc.
Location: Sarasota
Posted on: March 26, 2020

Job Description:

Location Sarasota, FL Salary DOE Description Our client is currently seeking a Level 1 Help Desk person for a contract-to-hire role (W2 only). The individual must be able to provide support to customers with problems in the information technology area. Specifically, receives trouble calls, perform basic analysis and troubleshooting to resolve user problems. If the problem cannot be resolved within the prescribed timeframe, the technician will escalate for further assistance. The individual in this role will be responsible for level 1 Helpdesk support. This is an entry-level position therefore the individual will be provided with documentation, training, and close supervision. The technician will be expected to use established procedures to perform assigned tasks. This entry-level, non-exempt position requires basic experience and knowledge of technical concepts, practices, and procedures. Duties require a variety of computing, data communication and telecommunication skills, and a familiarity with Microsoft products. This job will have the following responsibilities The qualified applicant should also possess the following technical skills Desktop support for PC's and laptops, and perepherials Microsoft Windows Operating Systems version 8 and 10 support Microsoft Office 365 support LAN support (internal wired and wireless communications) User phone support desktop phones and mobile devices User account management (Active Directory) Support printers and copiers Qualifications Requirements 1-5 years of Help DeskTechnical Support experience High School diploma, with additional specialized technical training equivalent to a technical Associate degree andor demonstrated ability to perform assign technical tasks. Contact rpalumbojudge.com mailtorpalumbojudge.com?subjectHelp20Desk This job and many more are available through The Judge Group. Find us on the web at www.judge.com httpwww.judge.com

Keywords: The Judge Group, Inc., Sarasota , Help Desk, Other , Sarasota, Florida

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