Help Desk
Company: The Judge Group, Inc.
Location: Sarasota
Posted on: March 26, 2020
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Job Description:
Location Sarasota, FL Salary DOE Description Our client is
currently seeking a Level 1 Help Desk person for a contract-to-hire
role (W2 only). The individual must be able to provide support to
customers with problems in the information technology area.
Specifically, receives trouble calls, perform basic analysis and
troubleshooting to resolve user problems. If the problem cannot be
resolved within the prescribed timeframe, the technician will
escalate for further assistance. The individual in this role will
be responsible for level 1 Helpdesk support. This is an entry-level
position therefore the individual will be provided with
documentation, training, and close supervision. The technician will
be expected to use established procedures to perform assigned
tasks. This entry-level, non-exempt position requires basic
experience and knowledge of technical concepts, practices, and
procedures. Duties require a variety of computing, data
communication and telecommunication skills, and a familiarity with
Microsoft products. This job will have the following
responsibilities The qualified applicant should also possess the
following technical skills Desktop support for PC's and laptops,
and perepherials Microsoft Windows Operating Systems version 8 and
10 support Microsoft Office 365 support LAN support (internal wired
and wireless communications) User phone support desktop phones and
mobile devices User account management (Active Directory) Support
printers and copiers Qualifications Requirements 1-5 years of Help
DeskTechnical Support experience High School diploma, with
additional specialized technical training equivalent to a technical
Associate degree andor demonstrated ability to perform assign
technical tasks. Contact rpalumbojudge.com
mailtorpalumbojudge.com?subjectHelp20Desk This job and many more
are available through The Judge Group. Find us on the web at
www.judge.com httpwww.judge.com
Keywords: The Judge Group, Inc., Sarasota , Help Desk, Other , Sarasota, Florida
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