SarasotaFLRecruiter Since 2001
the smart solution for Sarasota jobs

Passenger Services Agent

Company: Swissport
Location: Sarasota
Posted on: October 11, 2020

Job Description:

Job Summary

To provide all necessary and required passenger/customer services as contracted by the customer to include but not be limited to reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned.

Responsibilities

Inspect and verify passenger documentation

Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations

Manage passenger baggage processing including handling and fee calculation if applicable

Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance

Direct passengers through Customs, Immigration, and Quarantine, as required

Make public address announcements as required

Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival

Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies

Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software

Produce all required, work-related documentation

Other duties as assigned

Qualifications and Competencies

High School diploma or GED equivalent

Passionate about customer service and must have relevant work experience

Excellent communication skills (written and verbal) in country specific language

Additional languages desirable

Commitment to continuous improvement

Self motivated and able to work independently

Attentive to detail and numerate

Ability to follow processes and procedures and apply flexible approach when required

Must be able to type and learn airline specific computer reservation/ ticketing software

Willingness to work in inclement weather

Equal Employment Opportunity Statement

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

About us

Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 million tons of air cargo at 115 warehouses world-wide. With a workforce of some 66,000 the world’s leading provider of airport ground services and air cargo handling is active at more than 310 airports in 49 countries on six continents. Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fueling and Aircraft Maintenance. We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

Keywords: Swissport, Sarasota , Passenger Services Agent, Other , Sarasota, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Telecommute Contract Data Engineer
Description: A market leading enterprise platform is in need of a Telecommute Contract Data Engineer.Individual must be able to
Company: VirtualVocations
Location: Sarasota
Posted on: 10/21/2020

Work From Home - Experienced Tax Preparer
Description: Overview If you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You'll advance our (more...)
Company: Intuit
Location: Sarasota
Posted on: 10/21/2020

Primary Care Physicians Needed (Physician #)
Description: West Coast of Florida seeks IM/FP Private Medical Group is seeking two physicians to join their group due to expansion. Call schedule 1 in
Company: Healthcare Staffing Solutions, Inc
Location: Sarasota
Posted on: 10/21/2020


CDL DRIVER Needed For Pinellas Park, FL Home Daily!
Description: Matheson Tri-Gas CDL DRIVER with Hazmat Needed For Pinellas Park, FL 10 10 Home Daily 10 10 Truck Driver Benefits: 10 10 Home Daily 10 Industry Leading Pay and Benefits 10 Health,
Company: Matheson Tri-Gas
Location: Sarasota
Posted on: 10/21/2020

Buyer
Description: Adecco is currently assisting a premier client recruit for a Contract Buyer position in Sarasota, Fl. This is a contract assignment that will last 3-6 months, with the starting pay of 26.44 an hour, plus (more...)
Company: Adecco Staffing
Location: Sarasota
Posted on: 10/21/2020

Service Porter - Driver for busy Service Department at Sunset Chevrolet
Description: We are currently seeking a Service Department Porter to join our elite team at Sunset Chevrolet in Sarasota This is a great position for someone who likes to keep busy and doesn't mind doing whatever (more...)
Company: Sunset Auto Group
Location: Sarasota
Posted on: 10/21/2020

Senior Systems Engineer - Infrastructure
Description: Must be a US with a TSSCI security Clearance. Position Senior Systems Engineer - Infrastructure Location Sarasota, FL Compensation 140,000 - 180,000 Bonus Excellent Benefits Paid Relocation Job (more...)
Company: 3coast
Location: Sarasota
Posted on: 10/21/2020

Remote Insurance Property Examiner
Description: A financial and insurance services company needs applicants for an opening for a Remote Insurance Property Examiner.Core
Company: VirtualVocations
Location: Sarasota
Posted on: 10/21/2020

Telecommute Healthcare Documentation Specialist and Medical Assistant
Description: A healthcare company is in need of a Telecommute Healthcare Documentation Specialist and Medical
Company: VirtualVocations
Location: Sarasota
Posted on: 10/21/2020

Neurology Opportunity in Southwest Florida - Sarasota area!! (Physicia
Description: Neurology Opportunity in Southwest Florida - Sarasota area Hospital is seeking a BE/BC Neurologist to
Company: DOCTORS CHOICE PLACEMENT SERVICES, INC.
Location: Sarasota
Posted on: 10/21/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Sarasota RSS job feeds