SarasotaFLRecruiter Since 2001
the smart solution for Sarasota jobs

Customer Care Specialist

Company: Steel Supplements
Location: Sarasota
Posted on: February 13, 2021

Job Description:

Job DescriptionWe are seeking a Customer Service Specialist to join Steel! Your responsibilities will include helping customers by providing product and service information and resolving order, shipping, and product issues.You will manage a computer station and telephone in order to answer calls, respond to guest emails, and at times monitor a live chat room. You will also ensure customer satisfaction with Steel through follow up calls. You will process customer requests for order information, shipping updates, and product questions. Answer, record, and process customer orders, requests, questions, or concerns. Log all customer requests or issues into computer, contact appropriate individual or department, and follow up with customer to ensure their request has been met to their satisfaction.Primary Responsibilities:Respond to Customer Service email's and chats in live chat roomAnswer phone and process phone ordersProvide information about the products and services Steel offersTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesQualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitask in a fast paced environmentPositive and professional demeanorExcellent written and verbal communication skillsAbility to operate computer and navigate customer service and ecommerce apps and softwareWork EnvironmentThis job operates in a professional, fast paced office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Position Type and Expected Hours of WorkThis is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.Preferred Education and Experience3+ year customer service experience.Excellent grammar skills and polished communicator.Bachelors degree in business, hospitality, marketing or a related discipline.Customer service experience with health and wellness products.--Candidate must have a passion for helping others achieve their goals and providing a world class customer experience from start to finish.Company DescriptionSteel Supplements, Inc. markets and distributes the highest quality dietary supplements and apparel. STEEL has been growing consistently over the years and is now comprised of a group of over 50 motivated, energetic, and dedicated employees.

Keywords: Steel Supplements, Sarasota , Customer Care Specialist, Other , Sarasota, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Customer Relation Representatives
Description: Customer Relation Representatives The Tampa Bay Times is aggressively hiring experienced part-time
Company: Tampa Bay Times
Location: Saint Petersburg
Posted on: 02/27/2021

Architectural Designer
Description: Behar Peteranecz Inc. seeks an Architectural Designer in St.
Company: Behar Peteranecz Inc.
Location: Saint Petersburg
Posted on: 02/27/2021

House Sitting Wanted - St. Petersburg, Florida Home Sitter Posting, Seeking House Sitter
Description: Hi there my name is Janet. My family
Company: HouseSitter
Location: Saint Petersburg
Posted on: 02/27/2021


Optometry position Sarasota, FL area Join Ophthalmology Practice
Description: Join this growing ophthalmology practice. Full time opportunity Monday through Friday where the responsibilities of practice management are handled
Company: The Eye Group
Location: Saint Petersburg
Posted on: 02/27/2021

Solutions Architect
Description: Apex Systems, the second largest IT staffing firm, is looking to hire a Solutions Architect 6 month contract with potential to extend or convert perm If interested please email your most updated resume (more...)
Company: Apex Systems
Location: Saint Petersburg
Posted on: 02/27/2021

Data Warehouse Application Architect
Description: POSITION OVERVIEW:The Data Warehouse Application Architect defines and designs both solution and application architecture for the implementation of new Data Warehouse technologies while enhancing existing (more...)
Company: Zelis
Location: Saint Petersburg
Posted on: 02/27/2021

Primary Care(BC/BE) Needed In Ft. Myers FL
Description: If you are looking for a better Work/Life outpatient Managed Care practice, we have an opportunity
Company: Medical On Demand
Location: Saint Petersburg
Posted on: 02/27/2021

Bilingual Internal/Family Medicine
Description: Our Medical Group is hiring a MD Internal Medicine or Family Medicine Physician for our clinic
Company: Medical On Demand
Location: Saint Petersburg
Posted on: 02/27/2021

Electric Pallet Jack Operator
Description: Have experience using a ride-on electric pallet jack and want to work in the warehouse of a global drink manufacturer Here's your opportunity We're hiring Electric Pallet Jack Operators now at a local (more...)
Company: Bluecrew
Location: Saint Petersburg
Posted on: 02/27/2021

Head of the Experiential School
Description: Shorecrest Preparatory School br Saint Petersburg, FL 33703 Start Date: July 1, 2021 Description, Responsibilities, Duties Shorecrest Preparatory School, a PK3-12 independent school of 965 students (more...)
Company: North American Reggio Emilia Alliance
Location: Saint Petersburg
Posted on: 02/27/2021

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Sarasota RSS job feeds