SarasotaFLRecruiter Since 2001
the smart solution for Sarasota jobs

Director of Event Operations

Company: Marriott International, Inc.
Location: Sarasota
Posted on: May 3, 2021

Job Description:



Posting Date Mar 26, 2021
Job Number 21025155
Job Category Event Management
Location The Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States VIEW ON MAP
Brand The Ritz-Carlton
Schedule Full-Time
Relocation? N
Position Type Management
Located Remotely? N
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

JOB SUMMARY

Manages all event service, banquet and event technology operations and staff on a daily basis. Core area of responsibility is the event operation team, including the Senior Banquet Managers, Banquet Managers, Senior Event Service Managers, Event Service Managers, Event Technology and Operations Managers. Position ensures the highest level of service throughout the event phase. Maximizes revenue opportunities by up-selling during the event phase and maximizes profit by effectively managing costs. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the Event Operations Department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Event Management Operations and Budgets

Works with the management team to develop and implement the business plan and long term strategies for event operations.

Establishes and monitors measurable goals for the department.

Champions all standards, policies and procedures in the Event Operations departments.

Oversees the execution of event logistics for all events.

Oversees the administrative processes associated with the event phase of a function and the associated transitions between all event phases as they relate to the service delivery team.

Ensures function space and corresponding heart of the house areas are cleaned and maintained.

Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.

Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.

Participates in MVP audits and level certification for all technicians.

Ensures employees maintain required certification.

Assists with implementation and execution of all event related corporate initiatives and promotions.

Managing Profitability

Ensures department is working within budget and adjusts expenditures according to revenues.

Maintains awareness of current trends in event management and integrates into the operation in a timely manner.

Reviews effectiveness of event operations annually and makes appropriate adjustments.

Ensuring Exceptional Customer Service

Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

Maintains customer satisfaction to insure retention and growth of business through referrals and repeat events.

Leading Event Management Teams

Leads execution of activities in Event Operations to support the Event Management strategy.

Leads event management/operations meetings.

Coordinates the Event Operations members of Event Delivery teams.

Works with culinary team to ensure compliance to food handling and sanitation standards.

Works with Human Resources to ensure compliance with all applicable laws and regulations.

Ensures that regular, ongoing communication is happening in all areas of event operations.

Maintaining Relationships with Property Stakeholders

Communicates effectively with property departments outside of Event Operations.

Maintains a strong working relationship with guests/clients, vendors and competitors.

Conducting Human Resources Activities

Reviews staffing levels to ensure that guest service and operational needs are met.

Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.

Attends pre-event meetings to understand group needs, set appropriate expectations and gather critical information to communicate to Event Operations Team.

Ensures disciplinary procedures and documentation are completed according to Standard Operating Procedures and Local Standard Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

MIRJ
Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.


Check out pictures from associates at this location, and some videos too!

Marriott participates in the Electronic Employment Eligibility Verification Program.
This Employer Participates in E-Verify ENGLISH/SPANISH (PDF)
Right to Work ENGLISH/SPANISH (PDF)

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

If you are an individual with a disability and need assistance completing the online application, please call 301-581-1400. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to
hqaffirmativeaction@marriott.com . "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.

Keywords: Marriott International, Inc., Sarasota , Director of Event Operations, Other , Sarasota, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


LEAD SALES ASSOCIATE-PT in SARASOTA, FL
Description: p Company Overview /p p Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products (more...)
Company: Dollar General Corporation
Location: Sarasota
Posted on: 05/13/2021

Manufacturing Assembler - 3rd Shift
Description: Nature and Scope: The Manufacturing Assembler is responsible for the final assembly of integrated packages and individual valve models. Assembler may be tasked with working automated dressing machines (more...)
Company: Sun Hydraulics Corp.
Location: sarasota
Posted on: 05/13/2021

Staffing Clerk / HR Assistant
Description: Staffing Clerk / HR AssistantTake your career to the next level with the national leader in medical staffing services NurseCore is seeking a Staffing Clerk / HR Assistant for our Sarasota location. In (more...)
Company: NurseCore Management Services, LLC
Location: Sarasota
Posted on: 05/13/2021


PwC Tech/NIS ServiceNow SecOps Orchestration Lead
Description: A career in Information Security, within Internal Firm Services, will provide you with the opportunity to develop and support our internal security technologies and services across the entire global and (more...)
Company: PwC
Location: Sarasota
Posted on: 05/13/2021

Actuarial Analyst
Description: I. M - Pact Business Group is searching for an Actuarial
Company: iMPact Business Group
Location: Sarasota
Posted on: 05/13/2021

Housekeeping Supervisor
Description: La Quinta by Wyndham is now seeking a Housekeeping Supervisor to join
Company: Wyndham Hotels & Resorts
Location: Sarasota
Posted on: 05/13/2021

IT Technician
Description: p Crown Roofing, one of the largest roofing contractors in Florida, with 550 employees and 5 offices across the state, is seeking a qualified IT Technician. We strive on the ability to provide a better (more...)
Company: Crown Roofing
Location: Sarasota
Posted on: 05/13/2021

Groundskeeper (2095)
Description: Job Description Operates equipment as needed in order to maintain cleanliness of property, including pressure washer, blower, etc. Removes litter from all areas of the community. Empties trash cans, (more...)
Company: Castle Group
Location: Sarasota
Posted on: 05/13/2021

Dispatcher
Description: Busy security company is currently hiring an experienced Dispatcher. The position is full time Monday through Friday from 8:00 a.m. until 4:30 p.m. The company provides full benefits that include medical, (more...)
Company: Thrivas
Location: Sarasota
Posted on: 05/13/2021

General Manager - SARASOTA - 34232
Description: What you apos ll do Summary Manages the operations and staff of Wendys restaurant, including the execution of all Company policies, procedures, programs and systems. Ensures objectives (more...)
Company: wendys
Location: SARASOTA
Posted on: 05/13/2021

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Sarasota RSS job feeds