Emergency Housing Assistance Specialist II

MISSION STATEMENT: The mission of St. Vincent de Paul CARES is to alleviate pain and suffering, in a spirit of justice and charity, through person-to-person involvement.SUMMARY: The Emergency Housing Assistance (EHA) Specialist is a Full-time position to support the increase in the number of Veterans receiving assistance through the Supportive Services for Veterans Families Program as a result of the COVID-19 crisis. The EHA Specialist is responsible for regular wellness checks on Veterans who were experiencing homelessness, sleeping outdoors and in places not meant for habitation, such as in cars, parks, abandoned buildings, encampments, and on the streets or staying in a congregate shelter and placed in a hotel by SVdP CARES.ESSENTIAL DUTIES AND RESPONSIBILITIES(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job-related duties as required. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at this time)Conduct daily interactions with veteran to assess observance of hotel rulesVerify the veteran meets all compliance requirements by hotel managementAssist veteran in purchasing food and other supplies as neededProvide or coordinate any transportation needed by veteranFacilitate veteran's access to their assigned case managerProvide supportive counselingTrack payments of hotel billings for the veteranAssist new referrals in accessing emergency housing assistanceSupport veteran in acclimating to the change in housing environmentAssist veteran in leaving hotel for more permanent housingComplete paperwork and data reports as requested by the Program Manager, including use of HSMISBuild and maintain working relationships with community agencies to provide comprehensive services to participantsRequirementsREQUIRED KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)Able to speak, write, and understand EnglishPossess basic computer skillsMust be sensitive to and respect cultural diversity amongst clients, staff and volunteers and able to work with diverse racial, ethnic and economic groupsFlexible work schedule including evenings, nights, weekends and holidaysAbility to set appropriate limits, work under deadlines, and multi-taskAbility to organize, prioritize, self-motivate, and deliver resultsExcellent communication and listening skillsPossess strong work ethicsSuccessfully pass Law Enforcement background screeningValid Florida driver's license if driving an agency vehicle or a personal vehicle for company businessMust have reliable transportationParticipate in Agency Performance Quality Improvement (PQI) program and Accreditation/ Reaccreditation processMission-driven attitude supplemented with integrity and passionAdherence to the highest ethical standards, personally and professionallyA high level of openness and willingness to receive feedback/suggestions from superiors and others, and to learn new skills to improve job performanceEvidence of deep alignment with the St. Vincent de Paul CARES Mission and ValuesADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.)Basic knowledge of the resources in the community available for the veteran population, especially services and programs offered by the VAHave basic knowledge of severe and persistent mental illness and substance abuseAbility to form partnerships in the community and seek out community resourcesStrong oral and written communicationsStrong organizational, time management, and data management skillsProven ability to work effectively both individually and as part of a teamAbility to multi-task and problem solve under pressureAbility to provide positive customer service to difficult populationsEDUCATION AND EXPERIENCE(Pending on position and if prior to hire is approved by Chief Executive Officer, a comparable amount of training, education or experience may be substituted for the minimum education qualifications)Prior military experience is preferred, but not required

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