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Restaurant Operations Manager - No Nights!

Company: First Watch Restaurants
Location: Sarasota
Posted on: May 3, 2021

Job Description:

Job Description

Major Purpose: To act as the Operations Manager who is responsible for supporting the mission, vision and values of First Watch Restaurants through all that he/she does in their role every day. The Operations Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long-term profitability of the company while developing restaurant staff.Major Responsibilities: To assist in meeting or exceeding established sales, revenue and profitability goals, SLEBITDA movement in a positive directionProvide efficient and professional service at an appropriate level to meet or exceed customers expectationsAssist in the management of all revenues, cash or credit and company collateral - properly deposited and accounted for and are secured into the Companys operating bank accountEnsure the integrity and operational functionality of all POS and security systems and equipmentManage all internal/external communications in a timely and effective mannerGuide team members both front of the house and back of the house staff to meet established objectivesEnsure that the restaurant equipment is kept in satisfactory working order maintaining the highest degree of usability and cleanlinessMaintain safe working conditions as required by OSHA and federal, state and local governing bodiesCommunicate with other management, hourly employees, and customers, providing positive feedback and promoting a positive image of the restaurant and good employee moraleAbility to perform the duties and responsibilities of all positions at the restaurant, proficient in performing such duties, and through instruction and supervision, train and develop both other managers and hourly employeesRegularly counsels and coaches employees, and has the authority to suspend employees pending review of the situation by the General Manager, or discharge an employee immediately for instances of serious misconduct as defined in the Employee HandbookAlong with the General Manager evaluates hourly staff via formal evaluationsEvaluates hourly employees on an on-going basis through proper and effective use of the weekly scheduleLeads a shift effectively - executes effectively use of the Daily Shift Card and Red BookTrains staff in all proper EOD procedures, including check out proceduresEnsures maintenance of a safe and harassment free workplaceTakes quick and responsible action in solving problems and able to use reason when dealing with disciplinary issuesCompletes all required paperwork on a timely basisAdditional Responsibilities: Prepares and posts weekly work schedules, and ensures the schedule is implemented properlyAssists in addressing issues resulting from violations on Health or Steritech Inspections in a timely and professional mannerSafeguards the Company assets, including funds, equipment, and the facility taking appropriate action as and when necessaryAssists in completing payroll, weekly, mid period and EOP administration work properlyEffectively promotes First Watch outside the restaurantObtains and maintains safe food handler certificationsThrough communication with the General Manager, Regional Manager and Home Office, handles customer and staff incidents, accidents, injuries and complaints in a timely and efficient mannerRegularly interviews applicants for employment, assisting in making hiring decisions for the restaurant and regularly coaches and includes other managers in the processEnsures compliance with Federal, local, and state laws, company policies and proceduresAuthority:The Operations Manager acts within Company policy and applicable federal, state and local legislation to do whatever is necessary to carry out the mission of the Company; however, without the approval of the RVP may not:Neither commits the Company to any budgeted expenditure in excess of $500 nor sign any lease contracts or legal agreementDispose of any capital assetRevise the organizational structure of any department/areaEnter into a relationship with any employee, which may have or appear to have an adverse effect upon his/her, ability to carry out his/her responsibilitiesRequirements: A High School DiplomaCompleting of the CAFE programMinimum three to five years experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferredEffective oral and written communication skillsRegularly works 50-55 hours per weekMust hold a valid drivers license and drive for company business as requiredRegularly works in the kitchen leading, training, teaching and coaching culinary dutiesRegularly works in the dining room leading, training, teaching and coaching host and service functionsKnowledge of accounting and financial management principals with focus on budgeting and forecasting revenue goals and objectivesHuman Resources management skills in employee relations, recruiting and retention and employee recognitionAbility to supervise and lead employeesAbility to work with minimal supervision and determine task prioritiesAdvanced analytical and problem solving skillsExcellent computer skills with emphasis on MS operating systemsExceptional organizational skills and attention to detailStrong communication, presentation and writing skillsAbility to communicate effectively with all levels of managementAbility to work well under pressure in a fast paced, dynamic environmentAbility to multitask and prioritize effectivelyAbility to effectively manage teams as well as work effectively as part of a teamPassion for providing excellent service and qualityAdditional Requirements: Must be able to continuously see. Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color. Must be able to occasionally sit, type, and make fine discriminations in soundMust be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs.Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basisMust be able to tolerate temporary exposure to extreme temperatures and temperature changesStaff / Budgetary Responsibilities: The Operations Manager will oversee a staff up to 40 employees. The Operations Manager will assist in overseeing revenue operations in excess of one million dollars.

Company Description

First Watch is always looking for dedicated, service-oriented, hard-working people to help bring our customers the world's best Breakfast, Brunch and Lunch.

Here's what you can look forward to a great place to work, a rewarding job working with fun people, all at a restaurant where you can make money. Basically, if you work for us, you work for one of the best restaurant companies in the entire universe.

And, our benefit package is among the best in the entire industry. First Watch offers health insurance, flexible scheduling, paid vacations and tuition reimbursement for eligible students.

So what are you waiting for? Apply today, and have all your nights free. Phoenix and Glendale (multiple locations)

Keywords: First Watch Restaurants, Sarasota , Restaurant Operations Manager - No Nights!, Other , Sarasota, Florida

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