Customer Outreach and Communication Specialist

Company: Utilities Service, LLC
Location: Sarasota
Posted on: May 3, 2021

Job Description:

Customer Outreach and Communication Specialist (RESUME PREFERRED)ArborMetrics Solutions, LLC(AMS) is seeking a motivated and highly skilled individual to provide communication and outreach support, data management, planning, scheduling and reporting duties associated to overhead and underground powerline construction projects.Duties include but are not limited to:+ Managing multiple projects at a time for the utility customer. + Making contact with property owners. + Discussing the utility project and proposed equipment placement with the customer. + Gaining the customers agreement to proceed with the project as planned. + Acquiring the necessary signatures on different forms. + Continue the on-going communication with the customer, throughout the entirety of the project. + Handle customer complaints throughout the project. + The position is divided appx. Field 80% and Office 20% + Evenings and weekends will be necessary in order to make the needed customer contacts.Benefits:+ Benefits of employment include: Health, dental and vision insurance (covered on first day of employment), Life Insurance, Long Term Disability (LTD), 401K with company match, paid holidays, paid sick leave, paid vacation, paid training & continuing education opportunities, management support, company vehicle to complete job tasks and to utilize to and from work with reasonable commute miles (coordinated with Supervisor). the job site from home.Qualifications:+ Due to the inherently dangerous nature of the industry and requirements to work with or around hazardous equipment, employees must be able to maintain attention and concentration for extended periods of time. + High School diploma required + Proficient in English is required + Bilingual is preferred + Excellent overall computing skills required + Business or Office administration related diploma/degree/accreditation preferred + Strong communication skills + Efficient typing ability + Microsoft Office Intermediate to advanced skills (Outlook, Word and Excel) + Time management and Organizational skills + Basic process and flowchart skills. + Valid drivers license. + 2 to 5 years of related Customer Service work experience.ArborMetrics Solutions is an EOE/AA: Minority/Female/Vets/Disabled.Physical Requirements:_Rarely_ = less than 10% _Occasionally_ =up to 33% _Frequently_ = up to 66% _Continuously_ = 67% to 100% Individuals must be able to perform the essential functions of the position with or without a reasonable accommodation. Individuals with a disability who desire a reasonable accommodation should contact the ADA Coordinator at 1-800-248-8733, ext 1339. An Equal Opportunity Employer, including disabled and vets.Activity:ROFCActivity:ROFCStanding x Seeing X Walking x Reading x Sitting x Reaching X Stooping x Range of Motion X Kneeling X Hearing - Speech Range x Squatting X Depth Perception X Body Twisting X Color Vision X Crawling X Lifting X Sense of Touch x Carrying X Manual Dexterity x Pushing X Speaking Clearly x Pulling X Seeing Distant X Climbing Ladders X Climbing Stairs X Balancing X Gripping x Lifting up to 10 lbs X Lifting over 10 lbs to 50 lbs X Lifting up to 50 lbs X

Keywords: Utilities Service, LLC, Sarasota , Customer Outreach and Communication Specialist, Other , Sarasota, Florida