Customer Care Coordinator

Company: Numotion
Location: Sarasota
Posted on: May 3, 2021

Job Description:

Customer Care CoordinatorTracking Code8003-128Job DescriptionWhy Numotion?By joining Numotion, you will be a part of the nations leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are helping more people live more freely. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based in open dialogue, active listening and ongoing definitive actions.What you can expect as Customer Care CoordinatorSupport our Assistive Technology Professionals as they evaluate our clients needs for customized wheelchairs & other rehab equipmentSchedule customer evaluations and delivery of wheelchairs to clients for multiple partners within NumotionGather information and medical documentation needed to process ordersHeavy data entry of order process documentationFollow up with customers to ensure customer satisfactionWork cross-functionally within Numotion to ensure timely completion of order processingRequired SkillsWhat you will need to succeedHigh School diploma/GED requiredExperience working in a fast paced environmentDrive to provide best-in-class service to our partners and customersAbility to manage multiple competing priorities without sacrificing a high level of serviceStrong time management with the ability to maintain team schedules as neededBasic understanding of health insuranceAbility to work a team setting as well as independently to prioritize duties in order to meet deadlinesExceptional client focus and a natural ability to build relationshipsMaintain a strong sense of urgencyParamount sensitivity and ability to maintain confidentialityIntermediate knowledge of Microsoft Outlook and ExcelAt Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short and long-term disability, a 401K plan and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and we do not tolerate discrimination against our employees, customers and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status.Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Job LocationSarasota, Florida, United StatesPosition TypeFull-Time/Regular

Keywords: Numotion, Sarasota , Customer Care Coordinator, Other , Sarasota, Florida