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Operations

Company: Healthteq Services
Location: SARASOTA
Posted on: May 3, 2021

Job Description:

Clinical operation Manager Core Responsibilities:


Manage a team of Operations Partners who are based in different geographic markets and who offer on-the-ground support to the clinic.

Support the consistent execution of our safety program, clinic workflows, and care model best practices via training, walkthrough, and auditing
.

Mobilize Operations Partners to support organization-wide initiatives impacting clinic team workflows and lead through corresponding change management.

Lead Operations Partners through the coordination and completion of operational excellence audits at all established clinics on a quarterly basis and new clinics at 45 and 90 days post-launch.


Maintain Canopy-based products that drive the effectiveness and efficiency of clinic teams; prioritize requests for enhancements through the facilitation of bi-weekly product meetings

Experience in working with billings and coding teams.

Support the health and effectiveness of three key clinic roles - Practice Managers, Clinic Operations Supervisors, and Welcome Coordinators. This includes evaluating bonus programs, monitoring employee engagement through feedback surveys, and ensuring roles have robust onboarding programs.

Facilitate monthly practice management huddles and contribute to ongoing practice management enrichment and development planning

Communicate quarterly updates of Standard Operating Procedures through a variety of communication channels; ensure Operations Partners are well-versed in standards and can articulate these to clinic leaders

Manage relationships with external vendors who support the operations of our clinics

What are we looking for?

Were looking for motivated, experienced professionals with:
Ability to collaborate across multiple teams, engage in multiple perspectives to solve problems and achieve common goals

Ability to or experience with managing team members located in other geographies

Excellent judgment, ability to use data-driven approaches to manage decisions, and ability to drive results while navigating high levels of ambiguity

Proven project management skills and an ability to organize and prioritize multiple complex projects

Proven experience and ability to develop and mentor a diverse team, promote creativity and independence of thought

Outstanding written and verbal communication and conflict resolution skills

Willingness to be a hands-on, proactive team leader who removes obstacles to help the team meet objectives


Require Urgent care practice management experience.

Experience in healthcare operations strongly preferred

Minimum 5 years of management experience required

Bachelor degree required, advanced degree strongly preferred

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Keywords: Healthteq Services, Sarasota , Operations, Other , SARASOTA, Florida

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