CNC Field Service Engineer
Company: Gables Search Group
Posted on: May 4, 2021
As a Field Service Technician, you will
travel to our customer locations and provide a level of service and
support that reflects highly on our Company, differentiates us from
our competition, and ensures complete customer satisfaction. This
position has a direct and significant impact on maintaining our
customer base as well as growing new business. If you are a
hands-on problem-solver with a strong technical aptitude, this is
the position for you!
Key responsibilities include:
Installation/start up, testing, analyzing, troubleshooting,
repair, upgrading, maintenance and various service tasks to support
our packaging equipment in a variety of applications at customer
sites. Able to troubleshoot mechanical, electrical and PLC issues
on our packaging equipment.
Provide updates and modifications to packaging equipment at
customer sites and train customers on the use and maintenance of
Coordinate development activities and upgrades related to
updating and improving machine functionality.
Interact, support and assist Operations, Engineering and Sales
with customer equipment needs, order review, design reviews,
assembly, testing and final acceptance tests to become proficient
with the packaging equipment interface and integration.
Read and interpret operational manuals, electrical schematics
and mechanical drawings for our packaging equipment.
Detect and report faulty operations, defective material or any
other unusual situations in regard to our packaging equipment.
Use a variety of hand and power tools, meters and material
Maintain necessary machine configuration documentation during
Produce timely and detailed service reports.
Provide support to customers, Customer Service and Sales, as
Documents service and installation actions by completing forms,
reports, logs, and updating records.
Process detailed expense and trip reports on all service visits,
in a timely fashion.
Travel on short notice extensively in North America as well as
worldwide as necessary.
Assist with Factory Acceptance Tests, tuning and assembling
equipment when not traveling to customer sites on service
5 or more years of experience in servicing capital equipment;
experience with packaging equipment a plus.
Valid driver’s license required; motor vehicle record must be in
good standing and comply with company policy.
Willing to travel; must possess a valid US passport or be able
to obtain one within 90 days of employment.
Able to work from mechanical drawings and electrical
Good basic electrical and mechanical knowledge.
- Good problem-solving skills - able to analyze information
gathered and identify potential problems or discrepancies.
Must have strong values and a positive attitude.
We offer a competitive compensation package that includes major
medical, dental, disability, life insurance, a retirement savings
plan with company match, paid time off and paid holidays.
Keywords: Gables Search Group, Sarasota , CNC Field Service Engineer, Other , Sarasota, Florida
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