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Entry Level Call Center Representative

Company: National Service Bureau
Location: Sarasota
Posted on: June 6, 2021

Job Description:


National Service Bureau (NSB) is looking for Entry Level Call Center Representatives to add to our growing team! NSB is a local company focused on Insurance Subrogation and Accounts Receivable Management that has grown for over 30 years to become a leading national agency. We are building a team of people who are self-motivated, accountable and engaged in personal growth.

This is NOT a remote or work from home position. This position works out of our Sarasota, FL office.

Training program

Starting on the first day at NSB, our Reps begin NSBs Training Program, designed to jump start your career and provide the skills necessary to be successful in the role. New Reps learn about the industry, expectations, specific job skills, and more. Our experienced Training and Management Team provides classroom instruction, interactive learning, and guidance throughout training and beyond. All Reps get hands on experience with instructor assistance prior to moving onto the call center floor.

NSB Culture & Environment:

  • Diverse and friendly team
  • Open office space
  • Great work/life balance
  • Positive environment

Entry Level Call Center Rep Job Description:

We are seeking new team members who demonstrate empathy and professionalism on the phone with consumers. We also look for:

  • Outstanding customer service
  • Great communication
  • Ability to stay motivated and positive
  • Attention to detail
  • Computer and typing skills
  • Ability to think first before reacting


  • Hourly rate of $15-$20, plus commission
  • Guaranteed hourly rate
  • No cap on commission
  • Medical, Dental, Vision insurance
  • Paid Vacation and Sick time
  • Monday to Friday schedule, 8am 5pm

Our Team members are some of the highest earning Reps averaging about $65,000 annually. NSB is very proud of our team and the environment they are helping to foster here. We are looking for awesome candidates to join us, so apply today!

To stay up to date on our latest job postings we invite you to like us on Facebook !

Keywords: National Service Bureau, Sarasota , Entry Level Call Center Representative, Other , Sarasota, Florida

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