Front Desk Staff Overnight
Company: Planet Fitness - Easy Mile Fitness
Posted on: June 6, 2021
TheFront Desk Staff -- Overnightwill be
responsible for creating a positive member experience by providing
a superior level of customer service to Planet Fitness members,
prospective members, and guests. Both full and part time
Essential Duties and Responsibilities
- Greet members, prospective members, and guests, providing
exceptional customer service.
- Handle all front desk related activities including, but not
- Answering phones in a friendly manner and assisting callers
with a variety of questions.
- Checking members into the system.
- Providing prospective members tours of the facility.
- Signing-up new members.
- Keep the gym and all equipment extremely clean and in good
- Facilitate needed updates to members accounts.
- Respond to member questions and concerns in a timely and
- Potential for advancement to Assistant Manager or Manager as
- Upbeat and positive attitude!
- Customer service background preferred.
- A passion for fitness and health.
- Punctuality and reliability is a must.
- Basic computer proficiency.
- Outstanding customer service skills; ability to interact in a
positive and professional way with members and co-workers,
exceeding the members expectations.
- Strong listener with the ability to empathize and problem
- Demonstrate diplomacy in all interactions while using
appropriate behavior and language.
- High School diploma / GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionallylift up to 50 lbs.
Employees at a franchise location are employed by the
Franchisee and are not employees of PFHQ (the Franchisor). PFHQ
neither dictates nor controls labor or employment matters for
franchisees or their employees, and does not retain any reserved
authority to control the terms and conditions of employment for
franchisees or their employees. Each franchisee is responsible for
ensuring compliance with local, state and federal law.
Keywords: Planet Fitness - Easy Mile Fitness, Sarasota , Front Desk Staff Overnight, Other , Sarasota, Florida
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