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IT Operations Specialist

Company: Dental Care Alliance, LLC
Location: Sarasota
Posted on: September 16, 2021

Job Description:

A client of Insight Global in the dental space is looking to hire for an IT Operations Specialist with strong communication, personality traits, and technical support experience coming from the healthcare industry to join their team. This role will be responsible for going to different site locations and assisting new members of the organization to be trained up on specific software/xray/hardware products. Responsibilities will include helping map and test the software, present on how to use the software tools and respond and solve ticket requests related to the software. This role will require the ability to travel frequently up to 50% of their time to new company sites. All travel expenditures will be reimbursed. This role requires a candidate to be local to ONLY the following states; (AZ, AR, CO, CT, DE, FL, GA, IL, IN, MD, MA, MI, MN, NJ, NY, OH, PA, TX, VA, WV)


Experience with Xray software such as Denticon, Dexis, or QDW
1+ year experience in the healthcare industry

Proficient communication skills (written and verbal)

Must have excellent customer service experience in a client facing environment

Strong troubleshooting experience with solving IT related ticket issues

Ability and willingness to travel to different cities/states for 6-8 days at a time.

Keywords: Dental Care Alliance, LLC, Sarasota , IT Operations Specialist, Other , Sarasota, Florida

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