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Case Manager - Bilingual (5875)

Company: Lutheran Services Florida
Location: Sarasota
Posted on: October 9, 2021

Job Description:

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant.

Since 1982, Lutheran Services Florida has been providing and sharing solutions to protect Florida’s most vulnerable. Today, we are one of the largest nonprofits in Florida touching 1 in 50 Floridians with a wide range of services, including:

  • early childhood education
  • refugee and immigration
  • mental health and substance abuse
  • juvenile justice
  • child welfare

LSF is looking for a talented Bilingual Case Manager who wants to make an impact in the lives of others. 

Purpose & Impact

The Case Manager is responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file. The Case Manager is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

A Day in the Life of a Case Manager

  • Conduct initial intake interviews of youth to include gathering family, possible sponsorship information and to establish age of the youth.
  • Conduct interviews of family members, friends of family and/or sponsors to determine the integrity of the relationship and verify information received from minor within 24-48 hours upon admission to the shelter.
  • Determine options available for youth within 48-72 hours and proceed with the required documentation to reunify youth with family in home country or in the United States as deemed applicable.
  • Ensure the timely completion of (assessments) Initial Intake, Emergency Placement, and Preliminary Service Plans in accordance with LSF, State, and Federal requirements.
  • Ensure the timely submission of the initial Individual Service Plan after the youth arrival to the shelter and thereafter in accordance with LSF, State and Federal requirements.
  • Document all actions taken and contacts with youth, sponsor, and stakeholders in the form of progress notes (efforts) as required by LSF, State and Federal contracts.
  • Complete and submit reunification packets for initial review.
  • Submit completed reunification packet with appropriate referral made by Case Manager for the timely release of youth to designated ORR representative.
  • Provide weekly face to face updates to youth and telephonic updates to family members/sponsor.
  • Ensure the provision of two weekly telephonic contacts with family of origin, primary caregiver and/or sponsor.
  • Facilitate incoming calls to minors with the appropriate family members and other approved caregivers.
  • Facilitate attorney to client contact as requested by youth.
  • Coordinate weekly treatment team meetings with representatives from all departments at the shelter.
  • Attend case staffing with funding source representative.
  • Maintain physical and web-based client files.
  • Drive clients to facilitate program services, may include transportation to court appointments, attorney visits, other appointments as per contractual requirements as needed. May also include transporting youth within the United States if reunified.

Other Functions:

  • Attend all organizational required trainings.
  • Attend all departmental and program meetings to ensure that up-to-date information is received and/or information of policy changes or practice are adhered to.
  • Attend training that will enhance professional growth in the area of case manager and documentation or other topics as deemed appropriate by the program director.
  • Travel as needed for trainings, conferences or to transport youth to destinations located within the U.S.
  • Maintain a safe, clean and hazard-free work area.
  • Ensure the proper supervision of youth at all times.
  • Able to react to change productively and handle other essential tasks as assigned.

Qualifications

Education/Experience:

  • Bachelor’s degree required in Social Work, Psychology, Human Services, Counseling or other social service field.
  • 1 year experience preferred working with adolescents or in the youth services field. (volunteer and internship experienced included)

License, Certification and Screening:

Lutheran Services Florida (LSF) requires those hired into this position to provide proof that they have been fully vaccinated for COVID-19 (including any booster shots, if required) or must become fully vaccinated within the first 30 days of employment.  Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with LSF.

Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by LSF.  Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption.  Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed.  This vaccination requirement is based, in part, on recently established government requirements.  The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, clients, and community.

Skills/Abilities:  

  • Must be computer literate with working knowledge of Microsoft Windows (Word Perfect, Microsoft Word, Excel)
  • Must possess a valid state driver’s license and be eligible to drive to facilitate program services as required by contractual agreement.
  • Required to work a flexible schedule to facilitate program services.
  • Fully bilingual in English/Spanish highly preferred!

Why work for LSF?

Ability to Make an Impact in Multiple Areas

LSF offers several programs, spanning across a wide range of populations in need. This gives our team members an opportunity to learn and potentially work in programs outside of their direct area. Either way, members of the LSF family will play a part in transforming the lives of those in need.

Community

A career at LSF means working and learning alongside talented professionals in a dynamic and inclusive environment. The values of our organization – OPEN-MINDED, COMPASSIONATE, GENEROUS, VISIONARY and HONESTY – drives each one of us.

People working at Lutheran Services Florida treat each other like family. Whether you work on the front lines or work in an office, you share a common bond that is felt throughout the organization.

Growth Opportunities

Because of the variety of programs we offer throughout Florida, team members have the option to explore areas of interest in other programs or grow within their existing program/department.

Amazing benefits package including:

  • Medical, dental and vision
  • Teledoc (24/7 access to doctors via phone and video)
  • Employee Assistance Program (EAP)
  • Long-term disability
  • Employer paid life insurance (1X salary), AD&D
  • Health and dependent care FSA
  • 13 paid holidays + 1 floating holiday
  • Generous PTO policy
  • 403(b) Retirement plan with 3% discretionary employer match
  • Tuition reimbursement

Additional Voluntary Benefits

  • Short-term disability
  • Group life insurance
  • Accident, critical illness/Cancer and hospital policy
  • Legal Shield coverage

Lutheran Family Services embraces diversity, equity and inclusion in all business practices. LSF is proud to be an equal opportunity employer.

Education

Required
  • Bachelors or better in Social Work or related field

Keywords: Lutheran Services Florida, Sarasota , Case Manager - Bilingual (5875), Other , Sarasota, Florida

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