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Case Manager (7107)

Company: Lutheran Services Florida
Location: Sarasota
Posted on: October 9, 2021

Job Description:

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant. Since 1982, Lutheran Services Florida has been providing and sharing solutions to protect Florida’s most vulnerable. Today, we are one of the largest nonprofits in Florida touching 1 in 50 Floridians with a wide range of services, including:

  • early childhood education
  • refugee and immigration
  • mental health and substance abuse
  • juvenile justice
  • child welfare

LSF is looking for a talented Case Manager who wants to make an impact in the lives of others.


The Case Manager assists in the coordination of direct services for up to 40 wards of the Agency to include: placement, monitoring of facilitating the provision of medical, social, psychiatric and financial needs of the ward.


  • Visit clients a minimum of one time monthly and monitor the care provided.
  • Prepare the initial and annual plans for the court.
  • Maintain client files and case notes.
  • Assess the clients for needs, coordinate, facilitate and monitor services to meet client needs.
  • Assess client needs and arrange for appropriate placement of our clients, monitor same.
  • Review and monitor client needs, attend care plans, provide consents for medical treatment etc.
  • Assist in marshalling assets and apply for benefits on behalf of clients as applicable.
  • Document all client activity.
  • Correspondence relating to the wards affairs and personal relationships.
  • Advocacy on behalf of all clients.
  • Conduct case conferences with Program Director, Client Assets staff and other caseworkers as needed.
  • Interact with the volunteers of the program.
  • Coordinate with other professionals involved in the continuum of care for all wards.
  • Assume 24 hour emergency call for after hours, to be shared with the Program Director and other caseworkers.
  • May be required to assist the Program Director with community outreach, education and marketing duties.
  • Other duties as assigned by Program Director


Physical Requirements:

  • Hours may be irregular as one may be on call 24 hours.
  • Spend a significant time out in the field monitoring the needs to assigned cases.
  • Subject to unsanitary homes, physical exertion, and possible physical or verbal abuse from clients.
  • Need to lift some heavy items at times.
  • Work is performed with limited supervision. Case Manager is entrusted and required to communicate confidential and/or sensitive information outside the Agency.  Work is performed on a highly independent basis and it is necessary to make client decisions and to continue to develop new methods and approaches in dealing with clients.
  • Required to drive frequently using own vehicle.
  • Must have Florida Drivers’ License, reliable vehicle and current auto insurance.


BA or BS in Social Services, Accounting, or LPN, RN required. 


  • Experience in guardianship preferred.
  • Background in the social services, medical nursing, legal, insurance or financial field required.
  • Knowledge of community resources and services is helpful.

License, Certification and Screening:

Lutheran Services Florida (LSF) requires those hired into this position to provide proof that they have been fully vaccinated for COVID-19 (including any booster shots, if required) or must become fully vaccinated within the first 30 days of employment.  Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with LSF.

Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by LSF.  Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption.  Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed.  This vaccination requirement is based, in part, on recently established government requirements.  The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, clients, and community.


  • Self-starter, whom can work independently and is unafraid to make decisions.
  • Must be able to seek out supervision and help when needed.
  • Interpersonal, organizational, and problem solving, written and verbal communication, and time management skills are required along with the ability to transfer knowledge to others.
  • Computer knowledge preferred.


  • Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.
  • Adherence to Florida Law including but not limited to statute FS 744.
  • Under Florida Statute 744.3135, I understand that I am required to successfully submit to a scredit check every two years to continue employment with the agency.

Principal Accountabilities:

  • Maintain an accurate account of activities in the client logs and case notes for each ward.
  • Must work well independently, as well as get along well with all other staff and outside contacts.
  • Accurate, complete and timely submission of all required court reports required under FS 744.
  • Professionalism in all LSF matters.


Ability to Make an Impact in Multiple Areas

LSF offers several programs, spanning across a wide range of populations in need. This gives our team members an opportunity to learn and potentially work in programs outside of their direct area. Either way, members of the LSF family will play a part in transforming the lives of those in need.


A career at LSF means working and learning alongside talented professionals in a dynamic and inclusive environment. The values of our organization – OPEN-MINDED, COMPASSIONATE, GENEROUS, VISIONARY and HONESTY – drives each one of us.

People working at Lutheran Services Florida treat each other like family. Whether you work on the front lines or work in an office, you share a common bond that is felt throughout the organization.

Growth Opportunities

Because of the variety of programs we offer throughout Florida, team members have the option to explore areas of interest in other programs or grow within their existing program/department.

Amazing benefits package including:

  • Medical, dental and vision
  • Teledoc (24/7 access to doctors via phone and video)
  • Employee Assistance Program (EAP)
  • Long-term disability
  • Employer paid life insurance (1X salary), AD&D
  • Health and dependent care FSA
  • 13 paid holidays + 1 floating holiday
  • Generous PTO policy
  • 403(b) Retirement plan with 3% discretionary employer match
  • Tuition reimbursement
  • Additional voluntary benefits:  
    • Short-term disability
    • Group life insurance
    • Accident, critical illness/Cancer and hospital policy
    • Legal Shield coverage

Lutheran Services Florida is an equal opportunity employer and a drug free workplace.

Keywords: Lutheran Services Florida, Sarasota , Case Manager (7107), Other , Sarasota, Florida

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