Admissions Counselor

Company: PuzzleHR
Location: Sarasota
Posted on: May 14, 2022

Job Description:

PuzzleHR is recruiting on behalf of First Step of Sarasota

Admissions Representative

Location: Sarasota

Salary: starting at $17 hourly

What's in it for you?
Great benefits package including Health, Dental and Vision insurance
Generous PTO package
Growth Opportunities

First Step of Sarasota is looking to add dedicated and professional Admissions Counselors to our organization. As an Admissions Counselor you will be facilitating customer intakes to the Addictions Receiving Facility/Crisis Stabilization Unit and identifying alternatives when unable to admit. You will be responsible timely communication and documentation as well as assisting with admissions to other treatment areas as needed.

Admissions Counselor Job Responsibilities:
Answers incoming calls to the Addictions or Baker Act Receiving Facility in a professional manner, gathers pertinent screening information, consults with admitting nurse, schedules admissions only with approval from admitting nurse. Thoroughly documents all calls, contacts, and information. Collects and compiles statistical data as required.
Secures and accurately completes client inventory and log sheet.
Identifies and obtains any client self-pay, insurance fees at time of admission and relay information to client in a professional manner.
Maintains and enters all identified CFBHN funded clients at time of admission into SAFE program.
Completes intake documentation in EHR, written consents with clients being admitted to the Addictions or Baker Act Receiving Facility. ARF staff will complete necessary paperwork and complete drug screen prior to admittance to unit.
Identifies alternative interventions to referring entities if unable to admit with approval of DON, Director of Emergency Services or on Call Provider. Maintains listing of alternative interventions.
Is knowledgeable of all involuntary placement procedures.
Provides general program information on the Addictions and Baker Act Receiving Facility to potential clients, family members, and referral sources.
Communicates frequently with all medical, clinical, and support staff to maintain up-to-date information regarding scheduled admissions and discharges.
Accurately completes admission log, completes end-of-shift report, providing all required information for ongoing communication of shift events. Completes daily census, as requested.
Keeps supervisor informed of all issues concerning job functions.
Assists with other duties, as assigned such as helping train other new hires in the admissions department.
Maintains clients confidence and protects operations by keeping information confidential; following established confidentiality policy and procedures; maintaining professional boundaries with clients.
Completes and attends all required departmental meetings and trainings required to remain in compliance with FSOS policies.

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Keywords: PuzzleHR, Sarasota , Admissions Counselor, Other , Sarasota, Florida