Post-Acute Patient Access Specialist
Company: ProMedica Health System
Location: Sarasota
Posted on: June 18, 2022
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Job Description:
ProMedica Senior Care provides a range of services, including
skilled nursing care, assisted living, post-acute medical and
rehabilitation care, hospice care, home health care and
rehabilitation therapy.The Post-Acute Patient Access Specialist is
Responsible for managing referrals from key hospitals and other
care settings (sites to be determined as part of the divisional
market strategy) and ensuring a smooth transition of care for
patients discharging from a care setting to our centers.
Additionally, the Post -Acute Patient Access Specialist (PAPAS)
will develop strong relationships with the key referral hospital
personnel and identify new opportunities for partnering and growth.
The goal is to grow year over year inquiries converted to
admissions.Responsibilities:+ Processes inquiries received either
electronically or via fax, at a minimum rate of 5-15 inquiries per
day, with an average response time rate of 15 minutes or less.+
Evaluates the inquiry, makes the decision and communicates
information to facilitate the patient's smooth transition to
center.+ Obtains accurate information from physicians, patient
and/or responsible party, and referral source regarding the
expected discharge plan and communicates this information to the
center team.+ Effectively uses referral management systems and
other tools to manage referrals.+ Focuses on converting inquiries
to admissions.+ Manages a case load and updates electronic records
with final disposition and reason lost and denied.+ Addresses and
seeks to work collaboratively with center to resolve customer
service issues with family and referral sources.Additionally, this
job will require a willingness to work evenings and weekends in
order to provide coverage for the Central Intake Offices 24/7
operation.In return for your expertise, you'll enjoy excellent
training and unlimited opportunities to learn and grow. Be a part
of the team leading the nation in healthcare. 534 - ManorCare
Health Services - Sarasota, Florida Two years of experience with
sales and marketing knowledge, required; Strong medical assessment
skills; Prior experience with an insurance company, private case
management company, or HMO, preferred. Familiarity with long term
care and/or subacute care, useful. Strong oral and written
communications skills.Equal Opportunity EmployerQualified
applicants will receive consideration for employment without regard
to race, color, national origin, ancestry, religion, sex/gender
(including pregnancy), sexual orientation, gender identity or
gender expression, age, physical or mental disability, military or
protected veteran status, citizenship, familial or marital status,
genetics, or any other legally protected category. In compliance
with the Americans with Disabilities Act Amendment Act (ADAAA), if
you have a disability and would like to request an accommodation in
order to apply for a job with ProMedica Senior Care, please contact
jobline@hcr-manorcare.com.
Keywords: ProMedica Health System, Sarasota , Post-Acute Patient Access Specialist, Other , Sarasota, Florida
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