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Insurance Subrogation Specialist 01

Company: VWi
Location: Sarasota
Posted on: September 18, 2022

Job Description:

"Investing in PEOPLE"
Are YOU looking for a career where YOU can grow while positively impacting the people around you?
Are YOU ready to be part of a Team Centric Insurance Subrogation Team investing in VWi employees?
Are YOU innovative, hard-working, and passionate about people operations and culture?
Then consider joining the VWi Team!
VWi is a leading business-services provider relied upon by more than 2,000 global clients to transform their businesses into leaner, more dynamic, agile and efficient operations.
Our benefit package offers: Health insurance, Health Savings Account (HSA), Flexible Spending Account (FSA), Flexible Savings Account Dependent Care, Dental insurance, Vision insurance, Long Term Disability (LTD), Short Term Disability (STD), Employee assistance program , Basic Life insurance (100% employer funded), Basic Employee AD&D (100% employer funded), Employee Teladoc (100% employer funded), Voluntary Employee Life, Voluntary Spousal Life, Voluntary Child Life, Legal Services, Critical Illness, Accident, Hospital Indemnity, Allstate Employee Universal Life, Allstate Voluntary Universal Life Spouse, 401k, and a generous Employee Referral Program.
We promote a healthy work/life balance by offering generous paid time off including 8 paid holidays, 96 hours (12 days) of PTO annual, and more.
To promote physical, mental, emotional and financial wellness VWi offers: Monthly breakfasts, Monthly Food Trucks, Beautifully decorated Lactation Room, Peaceful Wellness Room, high tech training room, Monthly Lunch and Learns (local community non-profits and organizations offer local resources and programs), Variety of outdoor and indoor games (cornhole, puzzles, games, and more), bright and equipped break areas, furnished and gated outdoor patio, Monthly DEI initiatives, community philanthropic opportunities (October: Breast Cancer Awareness); FREE VWi Leadership Academy for those pursuing a Management Track, Over 1,200 FREE training courses available for career development, Health Fairs, and so much more---
VWi is a national Business Process Outsourcing organization that provides innovative people, process, and technology solutions for companies across various business sectors to the Fortune 500. As a member of our team you will be responsible for delivery of the prescribed service solution to our clients in a professional manner highly focused on the customer experience and aligned with client's objectives.
An Insurance Subrogation Specialist works with clients to recover debt. Makes Initiate contact with debtors and insurance companies and effectively communicate the importance of payment. Accurately research accounts and establish leverage. Provide solutions to debtor and assist with structuring payment plans. When necessary recommend legal action.
Core Responsibilities:

Researches and Analyzes accounts prior to initiating debtor contact, examines historical data and evaluates past collection efforts.
Determines the most effective and economical means of collection for each account and applies standard due diligence to collect monies owed.
Initiates first contact within 24 hours of new business entered into the system.
Maintains complete records on all accounts including, but not limited to, detailed documentation on collection efforts.
Utilizes available resources and skip tracing techniques to locate debtors and any relevant credit information pertaining to the company and/or officers responsible for the debt.
Advises debtor of proper payment schedules and the principles of credit and credit standings.
Maintains a consistent level of professionalism at all times with the debtor.
Generates correspondence through the use of system letters. All correspondence will reflect Vengroff Williams, Inc.'s mission statement and communicate the professionalism we pride ourselves in.
Follows company processes and procedures when recommending an account for legal action.
Maintains organized and current physical files for open accounts in queue.
After 6 months of collection efforts, decides whether to litigate or close the file.
Other various duties, at the discretion of direct management.


Knowledge of rules and regulations pertaining to collection methods and techniques.
Knowledge of FDCPA and HIPAA regulations.
Ability to read, write and comprehend short correspondence, memos, and invoices. Effectively communicate findings to debtors and direct management.
Ability to deal with problems involving a few concrete variables in standardized situations.
Achieves monthly goals.
Works all queued accounts in a timely manner. Queue aging should be below 5%.
Handles all incoming and outgoing correspondence within 48 hours of receipt.
All duties are to be performed in accordance with federal and state regulations and presented in a professional manner.

-- High School or College Degree.

Formal training in collections industry.
Minimum of 1 year of Insurance/Subrogation experience preferred.
Bi-lingual (Spanish, English) is a plus but not required.


Keywords: VWi, Sarasota , Insurance Subrogation Specialist 01, Other , Sarasota, Florida

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