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Graves Customer Service Representative - HOLIDAY HIRING BONUS - Sarasota, FL

Company: AvantGuard Monitoring Centers
Location: Sarasota
Posted on: November 26, 2022

Job Description:

Customer Service Representative
Sarasota, FL
Who We Are
We are AvantGuard Monitoring, one of the fastest growing alarm monitoring companies in the nation. What makes us different is that we live our core values. What makes us stand out is that at AvantGuard We Care F.I.R.S.T. In other words, We're Fun, Innovative, We value Relationships, We work to serve each other and the community, and we work together as a Team to extend Trust to those around us. We are the voice on the other end of the call when someone needs help. We protect and save lives every day. We are heroes!

What do we offer?

HOLIDAY HIRING BONUS - Hiring bonus if you're hired in November and December of this year!
Growth opportunities - We're growing at over 200,000 subscribers a year and always look internally for promotions first
Starting pay $18.00/hour with the ability to make up to $19.00/hour after training
Tuition reimbursement up to $1,000+/year
Free mental health assistance & 401k match for all employees!
NO SALES or Surveys, just helping people!
A FUN team, company parties, weekly pay days, professional development, and more!

What You'll Do:

Process alarm signals quickly, accurately and professionally in stressful situations
Dispatch the proper authorities, verify that help is on the way and notify responsible parties
Place accounts on test mode and assist service/installers with signal tests
Accurately document all responses for the alarm on the computer
Learn and use new software to complete multiple tasks

Skills Needed:

Must be 18 years of age or older with a high school diploma or GED
Ability to type a minimum of 30 wpm
Willing to work weekends and Holidays
Ability to make a 6 month commitment to work here
Must be able to pass a 2 week fully-paid training class
Customer service experience in a fast-paced environment
Pass a pre-employment drug test and background check%1088099%

Keywords: AvantGuard Monitoring Centers, Sarasota , Graves Customer Service Representative - HOLIDAY HIRING BONUS - Sarasota, FL, Other , Sarasota, Florida

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