SarasotaFLRecruiter Since 2001
the smart solution for Sarasota jobs

IT Support Tier 1

Company: BDCon
Location: Sarasota
Posted on: June 15, 2019

Job Description:

Description IT company looking for a well-rounded individual to join our team in Sarasota. The IT Support Specialist's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Position requires extensive knowledge of Windows 7, Windows 8, and Windows 10 and a general understanding of Server 2008 and 2012, 2016, Etc.Formal Education & Certification---Two or four year college diploma or university degree in the field of computer science and/or 2years equivalent work experience.---Certifications in Microsoft technologies preferred Knowledge & Experience---Knowledge of computer hardware.---Knowledge of Computer Networking fundamentals and troubleshooting---Experience with desktop and server operating systems, specifically Microsoft desktop and server operating systems.---Extensive application support experience with Microsoft products, Operating systems and Office applications.---Working knowledge of a range of diagnostic utilities.---Good understanding of the organization's goals and objectives.---Exceptional written and oral communication skills.---Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.---Strong documentation skills.---Touch typing skills preferred.---Knowledge of ConnectWise and legal software an added bonus Personal Attributes---Ability to multi task and follow thru to completion---Ability to conduct research into a wide range of computing issues as required.---Ability to absorb and retain information quickly.---Ability to present ideas in user-friendly language.---Highly self-motivated and directed.---Accountability and ownership with attention to detail---Proven analytical and problem-solving abilities.---Ability to effectively prioritize and execute tasks in a high-pressure environment.---Exceptional customer service orientation.---Experience working in a team-oriented, collaborative environment- Soft Skills Responsibilities---Field incoming help requests from end users via both telephone and e-mail in a courteous manner.---Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.---Build rapport and elicit problem details from help desk customers.---Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.---Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.---Apply diagnostic utilities to aid in troubleshooting.---Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.---Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.---Install anti-virus software.---Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.---Test fixes to ensure problem has been adequately resolved.---Perform post-resolution follow-ups to help requests.---Develop help sheets and frequently asked questions lists for end users.---Identify and learn appropriate software and hardware used and supported by the organization. Work Conditions---Sitting for extended periods of time.---Ability to operate a computer keyboard, mouse, power tools, and to handle other computer components.---Lifting and transporting of moderately heavy objects, such as computers and peripherals. Requirements Valid Driver's License Reliable transportation Ability to travel locally as needed Please Submit Resume and Salary Requirement's Benefits Once eligible: Medical, Dental, Life Insurance, Vision, Simple IRA Position starts as a 40Hr/Week(Hourly) for 90 days probation Job Type: Full-time Starting Salary: $35,000.00 to $40,000.00 /year

Keywords: BDCon, Sarasota , IT Support Tier 1, Other , Sarasota, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Monster Club After School Coordinator
Description: BASIC PURPOSE: Provides academic, social, and recreational opportunities for youth development through a wide range of activities in arts, technology, athletics, nutrition, community service and more. (more...)
Company: Concord Management
Location: Saint Petersburg
Posted on: 06/19/2019

Bid On Local Roofing Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Clearwater
Posted on: 06/19/2019

Now Interviewing - PT/FT From Home
Description: Are you looking for a career change Are you looking just to supplement your income The nations premier provider of health care access in the US is looking for motivated self-starters to enjoy a career (more...)
Company: Professional Home Career Advantage
Location: Saint Petersburg
Posted on: 06/19/2019


URGENT: Sitter Wanted - Nanny Wanted In Clearwater
Description: Description: br Hi there my name is Jaime . I'm hiring a mother's helper living in Clearwater, Florida.
Company: Sitter
Location: Clearwater
Posted on: 06/19/2019

First Officer
Description: ID: 2019-2351 of Openings: 1Category: OtherOverview br br Atlas Air First Officer br br Flight Crews are responsible for the safe and reliable operation of our fleet of Boeing 747's and 767's. (more...)
Company: Atlas Air
Location: Saint Petersburg
Posted on: 06/19/2019

Virtual Recruiter - Work From Home
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Saint Petersburg
Posted on: 06/19/2019

737 First Officer
Description: ID: 2019-2353 of Openings: 1Category: OtherOverview br br Flight Crews are responsible for the safe and reliable operation of our fleet of Boeing 777's and 737's. br br Atlas Air Worldwide is (more...)
Company: Atlas Air
Location: Saint Petersburg
Posted on: 06/19/2019

Coder Educator
Description: The Coder Educator will be creating and delivering education to coders and providers. Ideal candidates will have a minimum of 7 - 10 years healthcare experience, the AHIMA ICD - 10 Trainer credential, (more...)
Company: Mommy Jobs Online
Location: Clearwater
Posted on: 06/19/2019

Freelance Job Promoter (Remote)
Description: Freelance Job Promoter Mommy Jobs Online is now recruiting part-time and full-time Freelance Job Promoters to work remotely. Great opportunity for the perfect person that has a home office setup to work (more...)
Company: Mommy Jobs Online
Location: Clearwater
Posted on: 06/19/2019

Optician
Description: Opticians join us and have the experience of a lifetime Our retail optical located in Tampa and caters to a vacationing clientele as well as our loyal local customers. With a premier location and awesome (more...)
Company: imatters
Location: Saint Petersburg
Posted on: 06/19/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Sarasota RSS job feeds