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Front Desk

Company: 21st Century Oncology
Location: Sarasota
Posted on: October 13, 2019

Job Description:

PURPOSE:In all of our centers, the first point of contact for our patients is the Front Desk Receptionist. As first impressions are lasting, it is imperative that our personnel portray patience, understanding, and professionalism. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Maintenance of patient's chart:Patient demographicsBilling informationCopy photo I.D. and insurance cardObtain necessary consent form signatures, including HIPAA policy2. Verification of Insurance Benefits:Benefits are confirmed through electronic or phone contact with the insurance provider for every patient encounterEligibility and financial responsibility information must be communicated clearly to patientsBenefit information is documented in the patient record3. Assist with Patient Collections:Daily chart prep will include identifying patient financial responsibility for each visit and any outstanding balances dueAssist with patient questions regarding billing and insurance payments4. Schedule patient appointments:New and follow up appointments within the practiceConsultation appointment referrals5. Assist with incoming phone calls:Manage incoming calls and transfer appropriatelyTake complete and accurate messages and ensure message delivery in a timely mannerMINIMUM QUALIFICATIONS REQUIRED: Ability to maintain a cheerful, positive and respectful attitudeExcellent organizational and interpersonal skillsGood telephone, computer, and typing skills EDUCATION/EXPERIENCE REQUIRED:High School graduate or equivalent1+ year experience as medical receptionist preferred, but not requiredPHYSICAL DEMANDS:Balancing: YesCrouching: YesPulling: YesCarrying: YesGrasping: YesSitting: YesClimbing: NoKneeling: YesStanding: YesCrawling: NoLifting: YesSeeing: YesJOB DESCRIPTION CLAUSE:The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. recblid 8ebtlqs4y975xytp0xtiam4brklj07

Keywords: 21st Century Oncology, Sarasota , Front Desk, Other , Sarasota, Florida

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