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Accounts Receivable Analyst

Company: Vengroff , Williams & Associates , Inc.
Location: Sarasota
Posted on: June 24, 2022

Job Description:

Delivering the Power of Experts and Automation. Our value is optimized in 4 focused areas: Credit to Cash, Subrogation, Revenue Cycle Management, and Collections Business Process Outsourcing. Founded in 1963, with over $15 billion under management, VWi is a leading business-services provider relied upon by more than 2,000 global clients to transform their businesses into leaner, more dynamic, agile and efficient operations. With a consultative approach to providing a full range of end-to-end solutions, VWi's enterprise solution team delivers a highly automated and optimized environment for our clients. VWi delivers services globally with a core focus upon onshore delivery under a highly automated managed BPO offering.

The Accounts Receivable Specialist will deliver the prescribed service solution to our clients in a professional manner highly focused on the customer experience and aligned with client's objectives. An accounts receivable specialist is responsible for ensuring customers adhere to credit policies and pay per terms. They must be self-motivated, able to communicate effectively, conduct oneself professionally and be outcome oriented. Work product should adhere to documented Standards of Work to ensure quality and continuity of service.

Essential Job Functions

  • Effectively identify and resolve customer issues preventing timely payment, which may include research within multiple systems/tools, examining historical data and payment history, collaborating with internal partners, and/or escalating within customer or client management.
  • Review customer accounts and apply credit policy to release or hold orders.
  • Accurately research accounts and have the ability to explain the account/invoice to the client/customer.
  • Work with client internal departments to verify disputes and process payments.
  • Understand client objectives and tailor work product to achieve same.
  • Provide solutions to client/customer and contribute to continuous improvement initiatives.
  • Maintain orderly and complete detailed documentation on all accounts and collection efforts.
  • Maintain professional working relationships with customers, clients, and coworkers at all time.
  • Other duties as assigned.

    Knowledge, Skills, and Abilities

    • Knowledge of business-to-business sales, supply chain, order fulfillment, or accounting.
    • Negotiating skills.
    • Self-motivated and adaptable to coaching environment
    • Ability to read and interpret documents, such as procedure manuals, invoices, and company literature.
    • Ability to speak effectively with customers, clients, and employees of the organization.
    • Ability to solve practical problems and deal with a variety of concrete variables in standardized situations.
    • Language fluency in Spanish or French is a plus.

      Performance Standards

      • Achievement of individual and team monthly goals.
      • Accurate and timely task completion
      • Clarity, timeliness, and appropriateness of communications
      • Participation in continuous improvement
      • Perform all duties in a professional and ethical manner; understand and abide by all pertinent regulatory, statutory, and legal requirements.

        Education and Experience

        • 2+ years of college, military service, or equivalent work experience preferred
        • Accounting knowledge preferred.
        • Excel - Intermediate Word and Outlook - Basic
        • General business acumen


Keywords: Vengroff , Williams & Associates , Inc., Sarasota , Accounts Receivable Analyst, Professions , Sarasota, Florida

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