Customer Service Representative - Physical Therapy - Westlinks

Company: Lee Health
Location: Fort Myers
Posted on: May 8, 2024

Job Description:

Location:Westlinks -12801 Westlinks DriveFort Myers FL 33913Department: Physical TherapyWork Type: Full TimeShift: Shift 1/8:00:00 AM to 4:30:00 PMMinimum to Midpoint Pay Rate:$15.64 - $18.75 / hourSummary

• Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
• Schedule: Monday to Friday, Rotating Saturday + Sunday every 3 weeks / 8:00am to 4:30pm
  • The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.RequirementsEducational RequirementsDegree/Diploma ObtainedProgram of StudyRequired/
    Preferredand/orHigh School Diploma or EquivalentRequiredExperience RequirementsMinimum Years RequiredArea of ExperienceRequired/
    Preferredand/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferredAdditional Requirements1-2 years prior experience required for Lee Health Solutions.State of Florida Licensure RequirementsLicensesRequired/
    Preferredand/orNot RequiredCertifications/Registration RequirementsCertificates/RegistrationsRequired/
    Preferredand/orAdditional RequirementsBasic Life Support (BLS) may be required at some locations within 90 days of hire.US:FL:Fort Myers

Keywords: Lee Health, Sarasota , Customer Service Representative - Physical Therapy - Westlinks, Sales , Fort Myers, Florida