SarasotaFLRecruiter
the smart solution for Sarasota jobs

Customer Service Representative - Immediate Need -Alorica -

Company: Alorica
Location: Sarasota
Posted on: October 10, 2018

Job Description:

Customer Service RepresentativeGET TO KNOW ALORICAAt Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.JOB SUMMARYYour mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.KEY JOB RESPONSIBILITIES

  • Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
  • Maintains and updates customer information as necessary
  • Calmly attempts to resolve and de-escalate any issues
  • Escalates calls to supervisor when necessary and appropriate
  • Responds to requests for assistance and/or possible processing of credit card authorizations
  • Tracks call-related information for auditing and reporting purposes
  • Provides feedback reports on call issues related to downtime and/or training issues
  • Upsells to customers as necessary WHY JOIN ALORICA?Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them.Simply put, we want to make lives better---one interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further! As an Alorica employee, you may receive:
  • Paid training
  • Flexible training schedules
  • Medical and dental benefits
  • Paid time off
  • Paid holiday and sick time
  • Retirement planning options (401(k))
  • Employee discounts through client programs
  • Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best.
  • So what do you say? Ready to take the next step? JOB REQUIREMENTSMinimum Education and Experience:
  • High School Diploma or GED required; college degree preferred
  • Customer service experience a plus
  • Phone-related customer service a major plus
  • Familiarity with Microsoft Windows, Word, and Excel applications
  • Bilingual language skills a plus Knowledge, Skills and Abilities:
  • Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time
  • Ability to use phone and computer systems
  • Excellent oral and written communication skills
  • Strong listening/comprehension skills
  • Ability to stay composed and objective
  • Conversational, patient and confident, with a positive attitude WORKING CONDITIONSA climate controlled, contact center environment - filled with amazing people, incredible career opportunities, and the occasional dance-off Constant usage of phone and computer systems Constant sedentary work. You'll typically be sitting for most of the time, so be sure getup and stretch once in a while. Your circulatory system will thank you.JB.0.00.LNCustomer Service

    Keywords: Alorica, Sarasota , Customer Service Representative - Immediate Need -Alorica -, Sales , Sarasota, Florida

    Click here to apply!

    Didn't find what you're looking for? Search again!

    I'm looking for
    in category
    within


  • Other Sales Jobs


    AVON Independent Sales Representative (Largo,FL)
    Description: Work how you'd like and where you'd like, make your own schedule.It doesn't matter if you come from Customer Service, Accounting, Marketing, Administrative or any other field or if you are just looking (more...)
    Company: Avon
    Location: Largo
    Posted on: 10/15/2018

    Sales Representative - Health Insurance
    Description: Sales Representative - Health Insurance POSITION SUMMARY This position is responsible for providing service to clients' changing insurance needs by selling health, dental, life and/or
    Company: Healthcare Solutions Team
    Location: Saint Petersburg
    Posted on: 10/15/2018

    B2B Sales Representative $40-50K
    Description: We are hiring for a B2B Sales Representative to work for one of our notable clients Compensation: 40-50K plus UNLIMITED HIGH PAYOUT Commission structure. About Us: We are a successful Sales and Marketing (more...)
    Company: NetHire
    Location: Lakeland
    Posted on: 10/15/2018


    Inside Sales Representative - 1+ yrs previous Customer Service EXP Required
    Description: Are you looking for a position with a rapidly expanding and innovative company If so, Lincare is hiring career-minded Inside Sales Representatives for our location in Clearwater, FL and we want you to (more...)
    Company: Lincare
    Location: Clearwater
    Posted on: 10/15/2018

    Independent Contractor Customer Service Agents
    Description: We provide call center services for numerous other companies and organizations. Our Independent Contractor Agents have taken customer service, sales, and technical support for some of the biggest brands (more...)
    Company: Mommy Jobs Online
    Location: Lehigh Acres
    Posted on: 10/15/2018

    Insurance Sales Agents! Gain BIG BUCKS from an economic SEISMIC SHIFT!
    Description: We put you in front of as many as 10, 15 or more qualified, interested local merchants every week via preset appointments. Show small business owners how to ELIMINATE
    Company: Colorado Protection, LLC - zipCCfees
    Location: Lakeland
    Posted on: 10/15/2018

    Sales Intern -
    Description: At Ted Todd Insurance, our mission is to leave anyone we come into contact with better than we found them. Our mission statement includes clients, team members, and even prospects who have never bought (more...)
    Company: Ted Todd Insurance
    Location: Bonita Springs
    Posted on: 10/15/2018

    Real Estate Agents - License Required
    Description: The Powered by Zip team at Coldwell Banker is now looking for both new and experienced licensed real estate agents to affiliate with the company. br br br Job Requirements for the Licensed Real (more...)
    Company: Coldwell Banker
    Location: Tampa
    Posted on: 10/15/2018

    Sales Representative
    Description: This is an Outside Sales Representative position with the sales territory based on the rep s residential zip code and sales office in Tampa, FL. Project Sales Consultants are a part of the In-Home Outside (more...)
    Company: Sears Holdings Corporation
    Location: Brandon
    Posted on: 10/15/2018

    Event Ticketing and Sales Program
    Description: Mommy Jobs Online agents on the Event Ticketing Sales Program will take inbound customer service calls and will talk to buyers and sellers to answer questions and to ensure that every customer interaction (more...)
    Company: Mommy Jobs Online
    Location: Clearwater
    Posted on: 10/15/2018

    Log In or Create An Account

    Get the latest Florida jobs by following @recnetFL on Twitter!

    Sarasota RSS job feeds