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Customer Service Representative

Company: Aerotek
Location: Sarasota
Posted on: November 10, 2018

Job Description:

A customer service center that serves like a virtual receptionist for physicians is seeking customer service agents. First Contact Representative - 10:30AM* - 6:30Pm* M- FJob Responsibilities

  • Speak with patients considering procedures or treatments
  • Complete phone training program in order to be able to answer basic and technical questions as well as explain the appointment process
  • Present pricing and finance options
  • Help prospective patients feel confident about having their procedure or treatment
  • Triage callers appropriately, including handing after hours or emergenciesRequired Skills
    • Must have at least 1 year of customer service experience
    • Excellent listening and communication skills
    • Must be comfortable having honest and explicit conversations regarding anatomy and surgery outcomes
    • Multi-tasking is crucial, able to listen and notate the call while speaking
    • Must be computer knowledgeable and able to adapt quickly to changeAbout Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing? Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

      Keywords: Aerotek, Sarasota , Customer Service Representative, Sales , Sarasota, Florida

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