SarasotaFLRecruiter
the smart solution for Sarasota jobs

Branch Sales & Service Associate I (MLO)

Company: PNC Bank
Location: Sarasota
Posted on: April 18, 2019

Job Description:

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Branch Sales & Service Associate I [in a Universal Branch or in an In-store Branch], you will spend most of your time as a personal banker, engaging customers in sales conversations to introduce and promote appropriate products and financial solutions to every client. In this retail banking role, you will identify and act on opportunities to strengthen customer relationships through a defined sales process. You will make outbound calls, engage with customers in our retail branches, and educate clients on financial wellness. A Branch Sales & Service Associate helps to ensure customer financial needs are consistently met through discussions about PNC products, retail banking services, and digital technology. As a Branch Sales & Service Associate I, you will deliver a personalized banking experience by engaging our clients and the communities we serve.

This position will be based in [city/state location of position] at the [branch name] retail banking branch.

Job Profile

  • Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
  • Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
  • Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
  • Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
  • Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.Core Competencies

    Manages Risk - Basic Experience
    • Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework. Customer Focus - Basic Experience
      • Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.Job Specific Competencies

        Tech Savvy - Extensive Experience
        • Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being. Prospecting. - Working Experience
          • Knowledge of and the ability to identify and engage potential opportunities in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact. Problem Solving - Working Experience
            • Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations. Effective Communications - Working Experience
              • Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Managing Multiple Priorities - Working Experience
                • Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Matrix Management - Basic Experience
                  • Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. Retail Lending - Basic Experience
                    • Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies. Understanding Customer Needs - Working Experience
                      • Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. Selling. - Working Experience
                        • Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. Banking Products - Working Experience
                          • Knowledge of and ability to provide products and services available through the retail banking branch.Certifications/Licenses

                            Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

                            Required Education and Experience

                            Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

                            EEO Statement

                            PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law Associated topics: finance, financial, financial planner, financial product, financial professional, financial security, merchant service solution, payment, payment management solution, risk management

Keywords: PNC Bank, Sarasota , Branch Sales & Service Associate I (MLO), Sales , Sarasota, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Life Insurance Agent - Answer to no one, free leads, work from home
Description: Join ASSURANCE, and access our leading edge insurance selling platform as an independent, licensed agent. Ours is the first and only platform to pair top insurance agents with data-driven technology to (more...)
Company: Assurance
Location: Tampa
Posted on: 04/24/2019

Real Estate Agent - Licensed Only
Description: Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with a company that can provide you the best opportunity (more...)
Company: Keller Williams Realty
Location: Tampa
Posted on: 04/24/2019

Licensed Real Estate Listing Agent
Description: Job Description br br Are you looking for a new opportunity in the world of real estate If so, we are actively seeking Licensed Real Estate Listing Agents in our area. Listing Agents not only list (more...)
Company: Berkshire Hathaway HomeServices Florida Properties
Location: Saint Petersburg
Posted on: 04/24/2019


Call Center Agents-Work At Home
Description: Call Center Agents-Work At Home We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. (more...)
Company: Mommy Jobs Online
Location: Tampa
Posted on: 04/24/2019

Real Estate Agent - No Experience Needed
Description: Job Description br br A Real Estate Agent is responsible for helping clients with every aspect of the real estate transaction process. Clients need real estate agents to help them market and sell (more...)
Company: Berkshire Hathaway HomeServices Florida Properties
Location: Clearwater
Posted on: 04/24/2019

Licensed Real Estate Agent - License Required
Description: Finding the right real estate brokerage to build your career is one of the most important decisions you will make. It is imperative you align yourself with a company that can provide you the best opportunity (more...)
Company: Keller Williams Realty
Location: Tampa
Posted on: 04/24/2019

Life Insurance Agent - Answer to no one, free leads, work fr
Description: Join ASSURANCE, and access our leading edge insurance selling platform as an independent, licensed agent.Ours is the first and only platform to pair top insurance agents with data-driven technology to (more...)
Company: Assurance
Location: Tampa
Posted on: 04/24/2019

Associate Real Estate Listing Agent
Description: Job Description br br An Associate Real Estate Listing Agent is responsible for consulting with clients on how to sell their home quickly and for good value. In this position, you will experience (more...)
Company: Berkshire Hathaway HomeServices Florida Properties
Location: Clearwater
Posted on: 04/24/2019

Sales Representative
Description: Sales Great Part Time Opportunity 13 br Start Immediately 13 br Earn Extra Money For Car Payments, House Payments,
Company: House-Tampa Bay Times Hr Ads
Location: Saint Petersburg
Posted on: 04/24/2019

Contract Health Insurance Agent (commission paid daily, 100% autonomy,
Description: Contract Health Insurance Agent commission paid daily, 100 autonomy, On-Demand Health Insurance Agent - work when where you want, free leads through your platform access Contract Health Insurance (more...)
Company: Assurance
Location: Tampa
Posted on: 04/24/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Sarasota RSS job feeds